Platform Responsibility
Kalyana Matching Solution acts solely as a connecting platform between customers and independent third-party vendors.
All service agreements, quotations, bookings, payments, deposits, cancellations, and service fulfilment arrangements are entered into directly between the customer and the respective vendor.
Kalyana Matching Solution is not a party to such agreements and shall not be liable for any disputes, losses, damages, delays, cancellations, refunds, or claims arising from services provided by vendors.
Customers are advised to review and agree to the vendor's terms and conditions before making any payment or booking.
Customer Responsibility
Customers are responsible for conducting their own due diligence before engaging, booking, or making payments to any vendor listed on Kalyana Matching Solution.
Customers should carefully review vendor profiles, quotations, service details, cancellation policies, terms and conditions, and any agreements provided by the vendor before making a commitment.
Customers are encouraged to communicate directly with vendors regarding pricing, availability, service scope, payment schedules, cancellation terms, and refund policies.
Kalyana Matching Solution does not guarantee the quality, availability, suitability, or performance of any vendor's products or services. Customers are solely responsible for decisions made based on information provided by vendors.
By using the platform, customers acknowledge that they engage vendors at their own discretion and accept responsibility for any agreements entered into with vendors.