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  • Matrimony Community Guidelines

    Version 1.0, effective 01.09.2026

    Kalyana Matching Solution (KMS)
    Effective Date: 01.09.2026
    Last Updated: 01.09.2026

    Kalyana Matching Solution (KMS) is designed to provide a respectful and trustworthy environment for people seeking meaningful matrimonial connections.

    These Community Guidelines apply to everyone using KMS matrimonial services.

    By creating or using a matrimonial profile, you agree to follow these guidelines in addition to the KMS Terms & Conditions and Privacy Policy.

    1. BE HONEST

    Your matrimonial profile should represent you accurately.

    Do not:

    • Use a fake name or identity;
    • Pretend to be another person;
    • Provide deliberately false information;
    • Misrepresent your age, marital status, education, occupation or other important information;
    • Use photographs belonging to another person as your own.

    If important information changes, update your profile where possible.

    2. USE YOUR OWN PHOTOGRAPHS

    Profile photographs should represent the person whose profile is being created.

    Do not upload:

    • Another person's photographs;
    • Celebrity photographs;
    • Misleading photographs;
    • Images designed to impersonate another person;
    • Images containing offensive or unlawful material.

    KMS may request profile verification where necessary.

    3. RESPECT OTHER MEMBERS

    Treat other members respectfully.

    Do not:

    • Harass;
    • Threaten;
    • Insult;
    • Humiliate;
    • Intimidate;
    • Stalk;
    • Repeatedly contact someone after they have asked you to stop.

    Everyone has the right to decline communication.

    4. NO FRAUD OR SCAMS

    KMS has zero tolerance for fraudulent activity.

    Do not use KMS to:

    • Request money through deception;
    • Pretend to be in financial difficulty to obtain money;
    • Promote investment schemes;
    • Request loans;
    • Request bank transfers under false pretences;
    • Collect financial information;
    • Conduct fraudulent business activities.

    Be particularly careful if someone you have recently met asks you for money.

    5. PROTECT YOUR PERSONAL INFORMATION

    Do not publicly share sensitive information such as:

    • Passwords;
    • OTPs;
    • Bank account information;
    • Credit/debit card information;
    • Copies of identity documents;
    • Private financial information;
    • Security questions or authentication information.

    Only share personal information when you are comfortable and understand the potential risks.

    6. NO SEXUAL OR EXPLOITATIVE CONTENT

    Matrimonial profiles should remain appropriate and respectful.

    KMS does not permit:

    • Explicit sexual content;
    • Pornographic material;
    • Sexual solicitation;
    • Sexual exploitation;
    • Content involving minors in a sexual context;
    • Sexually explicit profile descriptions or photographs.

    7. NO HATE OR DISCRIMINATORY ABUSE

    Users must not use KMS to threaten, harass or promote hatred against individuals or groups.

    Do not post content that is:

    • Abusive;
    • Threatening;
    • Dehumanising;
    • Harassing;
    • Intentionally discriminatory.

    Users may communicate their personal preferences respectfully without attacking or degrading others.

    8. NO IMPERSONATION

    You must not pretend to be:

    • Another KMS member;
    • A KMS employee;
    • A KMS representative;
    • A vendor;
    • Another public or private individual.

    Do not create misleading profiles designed to deceive other members.

    9. NO SPAM

    KMS matrimonial features must not be used for unsolicited mass communication.

    Do not:

    • Send repetitive promotional messages;
    • Mass-message users;
    • Promote unrelated businesses;
    • Send automated messages;
    • Collect user contacts for external marketing without appropriate permission.

    10. RESPECT PRIVACY

    Do not publish or distribute another person's private information without appropriate permission.

    This includes:

    • Telephone numbers;
    • Addresses;
    • Private photographs;
    • Private messages;
    • Identity documents;
    • Financial information;
    • Personal family information.

    11. DO NOT USE KMS FOR UNRELATED COMMERCIAL PURPOSES

    Matrimony profiles are intended for matrimonial purposes.

    Do not create a matrimonial profile primarily to:

    • Sell products;
    • Recruit customers;
    • Promote a business;
    • Promote investment opportunities;
    • Recruit members into unrelated schemes;
    • Collect leads.

    Wedding vendors should use the appropriate KMS vendor registration process.

    12. TAKE CARE WHEN MEETING SOMEONE

    If you decide to meet someone you discovered through KMS:

    • Take reasonable precautions;
    • Consider meeting in a public place;
    • Inform someone you trust about your plans;
    • Arrange your own transportation where appropriate;
    • Avoid sharing sensitive financial information;
    • Do not feel pressured to meet someone;
    • Stop communication if you feel unsafe or uncomfortable.

    KMS does not control what happens outside the Platform.

    13. REPORT SUSPICIOUS ACTIVITY

    If you believe a profile:

    • Is fake;
    • Is impersonating someone;
    • Is attempting fraud;
    • Is harassing users;
    • Contains inappropriate material;
    • Is violating these guidelines;

    please report it to KMS through the available reporting mechanism or contact KMS directly.

    Where appropriate, provide relevant information that can assist KMS in reviewing the report.

    14. PROFILE VERIFICATION

    KMS may introduce identity, profile or other verification features.

    A verification indicator means only that the relevant verification procedure has been completed according to KMS's stated process.

    Verification does not guarantee:

    • Compatibility;
    • Character;
    • Honesty in every aspect of a profile;
    • Financial status;
    • Relationship outcome;
    • Future behaviour.

    Users should still exercise reasonable judgment.

    15. PROFILE MODERATION

    KMS may review, restrict, hide or remove profiles or content where reasonably necessary to:

    • Protect users;
    • Prevent fraud;
    • Enforce these guidelines;
    • Maintain Platform integrity;
    • Comply with applicable law;
    • Investigate complaints.

    KMS may request additional information or verification where appropriate.

    16. ACCOUNT SUSPENSION

    KMS may suspend or terminate an account if there is a reasonable basis to believe that a user has:

    • Violated these guidelines;
    • Violated the KMS Terms & Conditions;
    • Provided false information;
    • Engaged in fraud;
    • Harassed another user;
    • Created a safety risk;
    • Misused the Platform;
    • Engaged in unlawful activity.

    Depending on the circumstances, KMS may take immediate action.

    17. RESPECT PERSONAL CHOICES

    Matrimonial preferences are personal.

    Users should communicate preferences respectfully and should not use KMS to insult, shame or demean people who do not meet their preferences.

    A person is free to decline a connection.

    Likewise, users should respect another person's decision not to continue communication.

    18. CONTENT RIGHTS

    By uploading photographs, profile descriptions or other content to KMS, you confirm that you have the necessary rights to use that content.

    KMS may remove content where there is a reasonable complaint concerning ownership, privacy, safety or violation of these guidelines.

    19. NO GUARANTEE OF MATCHES

    KMS provides technology and services intended to facilitate matrimonial discovery and communication.

    KMS does not guarantee:

    • A particular number of matches;
    • A successful relationship;
    • Marriage;
    • Compatibility;
    • A response from another member;
    • The accuracy of every statement made by another member.

    Users remain responsible for their own decisions and relationships.

    20. OUR APPROACH TO SAFETY

    KMS aims to maintain a respectful and safer environment through measures such as:

    • Profile moderation;
    • Reporting mechanisms;
    • Account controls;
    • Verification processes where available;
    • Removal or restriction of violating content;
    • Investigation of reported activity.

    No online platform can completely eliminate fraud, deception or other risks.

    Users should remain vigilant and exercise appropriate caution.

    21. GUIDELINE UPDATES

    KMS may update these Community Guidelines as the Platform develops.

    The latest version will be made available through the KMS Platform.

    The "Last Updated" date will indicate when these guidelines were most recently revised.

    22. CONTACT KMS

    For questions, reports or concerns regarding matrimonial profiles or user safety:

    Kalyana Matching Solution (KMS)
    Email: kalyanamatching@gmail.com
    WhatsApp: +6010 558 0779
    Website: www.kalyanamatching.com

    When reporting an account, please provide sufficient information for KMS to identify the relevant profile or activity.

    COMMUNITY PRINCIPLE

    Be genuine. Be respectful. Protect your privacy. Respect other people's choices. Report suspicious activity.

    KMS is designed to help people connect — the decisions and relationships that follow remain between the individuals involved.

    Version: 1.0
    Effective Date: 01.09.2026